Get the BugSmash Browser Extension
Streamline User Acceptance Testing with Clear, Contextual Feedback
UAT is critical for ensuring software meets business needs, but it often slows down due to scattered feedback and unclear priorities. BugSmash centralizes collaboration, helping teams capture precise UAT input and move quickly to approval.
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Introduction
What is User Acceptance Testing & Why it Matters
User Acceptance Testing (UAT) is the phase where stakeholders, end-users, or clients validate whether a product meets business needs before launch. It’s the final checkpoint before release.
Traditional UAT processes rely on spreadsheets, emails, or disconnected tools, which cause confusion, duplicate feedback, and slow approvals.
BugSmash solves these inefficiencies by centralizing UAT feedback into a single platform, where annotations, comments, and approvals are clear, trackable, and easy to manage.
Challenges
Common Challenges in UAT
Teams running UAT frequently encounter roadblocks that slow down testing and sign-off.
Scattered Feedback
UAT comments come from multiple channels, making them hard to consolidate.
Lack of Context
Vague notes without annotations force teams to guess what testers mean.
Version Confusion
Stakeholders sometimes review outdated builds, creating duplicate issues.
Delayed Responses
Final sign-off drags when stakeholders struggle with inefficient tools.
No Clear Prioritization
High-impact issues get mixed with minor suggestions, delaying release.
Misalignment Across Roles
Testers, developers, and clients lack a shared view of UAT progress.
Our Solution
How BugSmash Solves UAT
BugSmash gives teams a centralized, collaborative space to collect and manage UAT feedback. By providing context, prioritization, and visibility, it reduces confusion and accelerates sign-offs.
Contextual Annotations
Users highlight issues directly with annotations, eliminating vague reports.
Centralized Feedback Hub
All UAT feedback is captured in one platform, removing chaos
Version Management
Feedback is tied to the correct product version, ensuring clarity.
Prioritization & Assignment
Issues are ranked by importance and assigned to the right owner.
Real-Time Notifications
Teams stay aligned with instant updates on comments, replies, and resolutions.
More Features
Everything you didn’t know you needed, until now.
Explore the features that quietly make your team faster, smarter, and more aligned.
Everything in One Place
Attach Supporting Files for Comments
Flexible Sharing Controls
Control who can view, comment, and collaborate with ease
Anonymous Commenting
Allow feedback without requiring sign-ups or accounts
Private Comments
Share feedback discreetly with secure, hidden comments
Time-Bound Comments
Leave comments tied to specific timestamps for precise feedback.
Prioritize & Assign Feedback
Organize, prioritize, and assign feedback for faster resolution.
Real-Time tracking
Track comments live and stay updated in real time
Real-Time Notifications
Get instant updates on feedback, mentions, and changes.
Step-by-Step Workflow
UAT Workflow Made Simple
BugSmash structures UAT so teams can collaborate, clarify, and resolve issues efficiently.
Step 1Share Build for UAT
Teams share the application or feature with stakeholders via secure BugSmash links.
Step 2Capture Feedback
Users and clients annotate directly on the interface, attaching notes and files.
- Step 3
Consolidate Input
All feedback is stored in one hub, eliminating duplicate entries.
- Step 4
Prioritize & Assign
Project managers rank feedback by urgency and assign it to developers or QA.
- Step 5
Collaborate in Threads
Discussions and clarifications happen in threaded conversations.
- Step 6
Manage Versions
Feedback stays linked to the correct version as updates are made.
Step 7Approve & Sign Off
Stakeholders finalize UAT approval via BugSmash, moving the project to release.
Who It Helps
Who Gains from Using BugSmash for UAT
BugSmash empowers all stakeholders in UAT to collaborate more effectively.
| Product Managers | Developers | QA & Testers | Business Stakeholders |
|---|---|---|---|
| Centralize UAT feedback in one place. | Receive clear, contextual issues with annotations. | Capture precise UAT issues tied to specific versions. | Provide feedback easily without technical complexity. |
| Ensure deadlines are met with structured prioritization. | Resolve faster with prioritized assignments. | Track which items are resolved and which remain open. | Track progress and approvals transparently. |
| Gain visibility into progress and sign-offs | Avoid rework caused by vague or misplaced feedback. | Collaborate seamlessly with other stakeholders. | Sign off on releases with confidence. |
Testimonials
Loved by teams & agencies worldwide
1,250+ teams in 100+ countries trust BugSmash to keep feedback fast and friction-free.
"Great for gathering client feedback!."
I just purchased this, but can already tell I love it. I've tried tons of software like this and they are all either overly complicated or missing features I need. This one makes it easy to comment, has a time stamp and screenshot for the comment, creates a list of the comments in the sidebar and lets you set a status, it's embeddable (we put them in our client portal), and the biggie is that you can pause commenting (with a due date feature coming soon) which is huge when doing several rounds of feedback. Definitely check it out!
CO
CourtneyV
Verified User
"Perfect and easy. A must have.."
Likewise just purchased and love it. I upgraded to tier 3 within 5 minutes because I know this will be my go to sharing method. Perfect for video editing feedback something I've been trying to solution for affordably for several months. Great price point which is always my first concern. Tons of features. Great value. I love a good LTD. Great work on this one!
IN
info7895
Verified User
"Sleek feedback tool!."
5 tacos. Tested it for website reviews and video reviews and it works great. Big potential tool! Good luck to the team and great job so far. Really nice to see a personable and engaged founder.
TA
tazaldeek
Verified User
"No brainer."
I've used them all. This is so far my favorite. We're using it both for our one-off projects and as a hub for our recurring clients, giving them a space to request updates visually. We're a week in, but just scratching the surface. Support has been spot-on as well. A lifetime deal is highway robbery as I'd gladly pay for this monthly over what I was spending my money on before ($150/mo for another 'Bug' brand)
FA
farewellcreative
Verified User
"Exactly What I Needed."
I have tested this solution with several clients, and so far it works very well. It’s exactly what I was looking for, and I hope to see it continue to evolve and improve in the future. I would also like to highlight the excellent customer support.
LU
lukas1980
Verified User
"Really Happy With Bugsmash!."
I have been using it now for a few weeks and it has been working great! Feedback from my clients has never been easier! Can't speak about support, because I haven't really needed any. Seems very straight forward and easy to use. Really looking forward to the ability to White Label through CName so my clients can have a seamless and known place to provide feedback. Excited what is to come and to grow along with this platform. Would recommend!
JO
josias75
Verified User
"Very useful for team input."
I've been looking for something like BugSmash since a competitive product, "UserBack" really did the dirty on me from a previous Appsumo deal. BugSmash makes it all better again and their support is pretty quick too. The biggest challenge with any new app is peer 'buy in' to using it. Thankfully the product spoke to them and now everyone is using it. Being able to put a pin on any place of the website and comment on it, is much more intuitive than what we were previously doing. We used to use a Word doc with screenshots and notes about what is wrong. After 26 pages, you can imagine it started to get chaotic and cumbersome. BugSmash fixed everyone's workflow. Love how we can assign tasks and prioritise, page by page. And its not just websites too, it can be a multitude of sources, including PDF file uploads and images. Really handy!
RI
rick46
Verified User
"Excellent purchase.."
They have taken full advantage of being the latest entrant to the market. This solution is probably the most advanced on the market today. Could you integrate Slack into Tier 1, given that it is included in your "Starter" offer ?
SM
Smartensa
Verified User
"Simply the best!."
BugSmash changed the way you work with customers. Straight to the point, no more "ping-pong" with emails, clear, stable and fast UI. Now my clients want to use BugSmash for websites changes instead of creating support tickets :)) Just one question to Full CNAME Custom Domain as purchasable add-on: will be one-time or monthly/yearly fee, and will be available for all AppSumo purchased plans? Do you have a price estimation? Thank you!
GA
gabriel.nistor
Verified User
"Finally, a frictionless feedback loop for our dev sprints!."
Managing complex digital growth campaigns and custom tech stacks requires a ridiculous amount of client back-and-forth. We are constantly spinning up modern Bolt.new environments, heavy WordPress builds with custom CSS, and AI-driven sales funnels. Before grabbing this lifetime deal, getting stakeholders to explain exactly what was wrong with a layout or a piece of copywriting was a chaotic mess of scattered screenshots and confusing email threads. BugSmash completely eliminated that headache overnight. We recently put it to the test while finalizing a massive corporate brand book, isotype design, and web rollout for a legal and labor strategy client. Instead of jumping on yet another lengthy review call, we just sent them the BugSmash link. The absolute best part is that the client didn't have to create an account, log in, or install a single thing. They simply clicked on the exact web elements and PDF sections they wanted adjusted and left threaded comments right there. The visual context was completely clear, allowing the team to knock out the revisions in record time without second-guessing what the client meant. Whether you are running an agency, consulting on tech infrastructure, or just building out complex sites for clients, the ability to collect contextual feedback on live websites, videos, and documents in one centralized dashboard is invaluable. It integrates beautifully with existing project management tools, speeds up approvals, and frankly makes the whole operation look incredibly professional. Lock this one in before it leaves the store—it is an absolute must-have for any serious creative or technical workflow!
ME
megatester
Verified User
"Great, intuitive tool with great support."
I'm impressed by this tool. It's easy enough to use that my client figured it out without my having to tell them how to use it. I get regular email updates. It's helping us with our workflow. Highly recommend it. Only thing I'd like to be able to do - is to specify the Clickup task/list (for each of my collegues) but that won't stop me from giving this tool 5 tacos.
KE
kemoso
Verified User
"As a graphic designer and web designer, Bugsmash is without a doubt one of the best purchases I have ever made on AppSumo."
It makes collecting feedback incredibly easy. Clients can clearly indicate exactly what needs to be changed, whether it is for websites, brochures or other design work. For my clients, this workflow is just as convenient. They experience it as clear and professional, without the endless back-and-forth of emails or phone calls with countless questions. The ability to review revised versions is also a huge plus, as it allows clients to easily compare with earlier versions. The team responds quickly to questions and minor bugs, which I truly appreciate. And as the saying goes, besides a good ship you also need a good captain. I am genuinely curious to see what Bugsmash has in store for us in the future.
MA
Mark_Salden
Verified User
"Great for gathering client feedback!."
I just purchased this, but can already tell I love it. I've tried tons of software like this and they are all either overly complicated or missing features I need. This one makes it easy to comment, has a time stamp and screenshot for the comment, creates a list of the comments in the sidebar and lets you set a status, it's embeddable (we put them in our client portal), and the biggie is that you can pause commenting (with a due date feature coming soon) which is huge when doing several rounds of feedback. Definitely check it out!
CO
CourtneyV
Verified User
"Perfect and easy. A must have.."
Likewise just purchased and love it. I upgraded to tier 3 within 5 minutes because I know this will be my go to sharing method. Perfect for video editing feedback something I've been trying to solution for affordably for several months. Great price point which is always my first concern. Tons of features. Great value. I love a good LTD. Great work on this one!
IN
info7895
Verified User
"Sleek feedback tool!."
5 tacos. Tested it for website reviews and video reviews and it works great. Big potential tool! Good luck to the team and great job so far. Really nice to see a personable and engaged founder.
TA
tazaldeek
Verified User
"No brainer."
I've used them all. This is so far my favorite. We're using it both for our one-off projects and as a hub for our recurring clients, giving them a space to request updates visually. We're a week in, but just scratching the surface. Support has been spot-on as well. A lifetime deal is highway robbery as I'd gladly pay for this monthly over what I was spending my money on before ($150/mo for another 'Bug' brand)
FA
farewellcreative
Verified User
"Exactly What I Needed."
I have tested this solution with several clients, and so far it works very well. It’s exactly what I was looking for, and I hope to see it continue to evolve and improve in the future. I would also like to highlight the excellent customer support.
LU
lukas1980
Verified User
"Really Happy With Bugsmash!."
I have been using it now for a few weeks and it has been working great! Feedback from my clients has never been easier! Can't speak about support, because I haven't really needed any. Seems very straight forward and easy to use. Really looking forward to the ability to White Label through CName so my clients can have a seamless and known place to provide feedback. Excited what is to come and to grow along with this platform. Would recommend!
JO
josias75
Verified User
"Very useful for team input."
I've been looking for something like BugSmash since a competitive product, "UserBack" really did the dirty on me from a previous Appsumo deal. BugSmash makes it all better again and their support is pretty quick too. The biggest challenge with any new app is peer 'buy in' to using it. Thankfully the product spoke to them and now everyone is using it. Being able to put a pin on any place of the website and comment on it, is much more intuitive than what we were previously doing. We used to use a Word doc with screenshots and notes about what is wrong. After 26 pages, you can imagine it started to get chaotic and cumbersome. BugSmash fixed everyone's workflow. Love how we can assign tasks and prioritise, page by page. And its not just websites too, it can be a multitude of sources, including PDF file uploads and images. Really handy!
RI
rick46
Verified User
"Excellent purchase.."
They have taken full advantage of being the latest entrant to the market. This solution is probably the most advanced on the market today. Could you integrate Slack into Tier 1, given that it is included in your "Starter" offer ?
SM
Smartensa
Verified User
"Simply the best!."
BugSmash changed the way you work with customers. Straight to the point, no more "ping-pong" with emails, clear, stable and fast UI. Now my clients want to use BugSmash for websites changes instead of creating support tickets :)) Just one question to Full CNAME Custom Domain as purchasable add-on: will be one-time or monthly/yearly fee, and will be available for all AppSumo purchased plans? Do you have a price estimation? Thank you!
GA
gabriel.nistor
Verified User
"Finally, a frictionless feedback loop for our dev sprints!."
Managing complex digital growth campaigns and custom tech stacks requires a ridiculous amount of client back-and-forth. We are constantly spinning up modern Bolt.new environments, heavy WordPress builds with custom CSS, and AI-driven sales funnels. Before grabbing this lifetime deal, getting stakeholders to explain exactly what was wrong with a layout or a piece of copywriting was a chaotic mess of scattered screenshots and confusing email threads. BugSmash completely eliminated that headache overnight. We recently put it to the test while finalizing a massive corporate brand book, isotype design, and web rollout for a legal and labor strategy client. Instead of jumping on yet another lengthy review call, we just sent them the BugSmash link. The absolute best part is that the client didn't have to create an account, log in, or install a single thing. They simply clicked on the exact web elements and PDF sections they wanted adjusted and left threaded comments right there. The visual context was completely clear, allowing the team to knock out the revisions in record time without second-guessing what the client meant. Whether you are running an agency, consulting on tech infrastructure, or just building out complex sites for clients, the ability to collect contextual feedback on live websites, videos, and documents in one centralized dashboard is invaluable. It integrates beautifully with existing project management tools, speeds up approvals, and frankly makes the whole operation look incredibly professional. Lock this one in before it leaves the store—it is an absolute must-have for any serious creative or technical workflow!
ME
megatester
Verified User
"Great, intuitive tool with great support."
I'm impressed by this tool. It's easy enough to use that my client figured it out without my having to tell them how to use it. I get regular email updates. It's helping us with our workflow. Highly recommend it. Only thing I'd like to be able to do - is to specify the Clickup task/list (for each of my collegues) but that won't stop me from giving this tool 5 tacos.
KE
kemoso
Verified User
"As a graphic designer and web designer, Bugsmash is without a doubt one of the best purchases I have ever made on AppSumo."
It makes collecting feedback incredibly easy. Clients can clearly indicate exactly what needs to be changed, whether it is for websites, brochures or other design work. For my clients, this workflow is just as convenient. They experience it as clear and professional, without the endless back-and-forth of emails or phone calls with countless questions. The ability to review revised versions is also a huge plus, as it allows clients to easily compare with earlier versions. The team responds quickly to questions and minor bugs, which I truly appreciate. And as the saying goes, besides a good ship you also need a good captain. I am genuinely curious to see what Bugsmash has in store for us in the future.
MA
Mark_Salden
Verified User
"More than what I was looking for!."
I've been looking for such a platform for a couple of months now. This is by far my favorite. -The interface is simple. I can add a project with a couple of clicks. It's intuitive, and there are quick shortcuts to add any type of file. Well done on the UI/UX, BugSmash team. -Support is quick to reply and helpful. -Their roadmap is full of planned and in-progress features. -There are plenty of features to get any project up and running. -It's great that we can add websites, PDFs, images, audios, videos, and more. -I'd say that the features/limits are good for each tier. I bought tier 3 even though tier 2 would have been enough, but I would like to support the team and invest in it. -Thare a couple of nice-to-haves here and there, but most of them are either in progress or planned. -Suggestions: -It would be great if we could have like 3-5workspaces for Tier 3, sharing the same storage limit. -Adding n8n integration. It's becoming the standard these days and is much more affordable than Zapier. -Not sure if this makes sense, but adding Word docs as a file type to comment on and/or collaborate on. Overall: top notch. If your work involves giving or receiving feedback, BugSmash is the way to go.
AH
Ahmad
Verified User
"Best-in-Class UX & Support (Don't let this one go!)."
I've collected many digital asset review LTDs and BugSmash is the clear winner. It's not clunky like the others and focuses on features that actually work: Perfect Versioning: The glide-slider for comparing images is the best I’ve seen. Smart Permissions: Hide projects from specific users and use group @mentions for faster tagging. Thoughtful UI: Comment management is clean, and the "Viewer" mode makes navigation frustration-free. Founder Nabil is incredibly responsive—he fixed a bug for me within minutes of my chat. The roadmap (subfolders!) is promising. As an LTD purchaser, my only request is: Keep going! This tool is too good to be shelved or abandoned
SU
sumo-dingaling
Verified User
"This makes my lifer so much easier."
I saw these deal and figured I'd give it a try and so far it's saving me a ton of time. Client emails back and forth is always something I dread but bug smash has already helped speed things up and I'm looking forward to using it more and more. I had some questions and support was super fast answering all my concerns the same day. Five tacos!
DA
dapperdev
Verified User
"Awesome product !."
Asking for review of websites, apps and even documents has never been so smooth. Congrats BugSmash team for such a product and such an opportunity to onboard with you ! I'd definitively love to be able to translate the front UI in French, so would really help in getting reviews for non english speaking people. Also, the "Browse / Comments" switch atop of the review panel could be a bit more explicite for reviewers. I discovered that some of my reviewers didn't understood they could switch to Browse to navigate and review other pages of my website. Anyway, thanks again ! EDIT after feedback from Nabil : Thanks Nabil ! A'd yes, I'm afraid I andsole of my reviewers have been some of those who skipped the onboarding, sorry 🙃
TH
thierry.p
Verified User
"Four Happy Project Clients and Growing."
We have been using the product now for a couple of weeks and already have 4 customers using it to provide feedback on their websites that we support for them. Extremely intuitive for the customer and hopefully, as the intro to this product claims, it will help us end the endless chat and email loops with our customers asking us to 'change the spelling, increase that font size, make this darker, and the list goes on' We had a couple of problems at the onset but support from BugSmash has been exceptional. Keep up the good work. We're looking forward to making this part of our SOP and our Website Care Plans for all of our customers.
DI
DIYB.CA
Verified User
"BugSmash works like a charm!."
Yes, this one is a keeper!
LI
LinkmasterMonkey
Verified User
"Did what I needed it to do, no fuss and just worked straight out of the box!."
I'm really impressed. After using MANY feedback tools over the years, this worked straight out of the box. No learning curve. Just did exactly what we need it to do. BugSmash integrates straight into ClickUp & Slack - I'm sold <3
ME
megapint
Verified User
"BugSmash - Excellent product, excellent team supporting it!."
I've been using BugSmash for about two weeks or so - it has worked really well on WordPress and Joomla sites, including reorganization of galleries, etc. Ran into an issue on a Wix site I inherited, and raised a support request with the BugSmash team. Nabil was so thorough in his follow up and getting a successful resolution to the issue. Really impressed by this product's ease of use, ability for clients to use with ease, and. most importantly, the BugSmash team's quick response to feedback.
RI
riehllysandra
Verified User
"Must Have."
This is a must-have tool for anyone looking to gather feedback on design changes. I’ve tried many similar tools in the past, but this one stands out. I used it to collect feedback on a website from a business owner who isn’t very tech-savvy, and they were able to figure it out quickly. They actually enjoyed using it, which made the whole process smooth and efficient.
MA
masgoof
Verified User
"So glad I bought this!."
This is brilliant for gathering client feedback, especially on larger ecommerce sites - even if they're not tech-savvy! The smallest plan is already fantastic value. Clients can use it easily to leave comments and ask questions, so the turnaround time on website design and development has immensely reduced. Thanks Bugsmash ~
CR
Creative_Kira
Verified User
"Very good—great potential.."
Just yesterday, I suggested adding Indonesian to the Guest Interface, and now it’s already available. Thank you, BugSmash Team, for your great work. Everything looks very promising, and I can clearly see the potential of BugSmash. That’s why, even though I run a small agency, I didn’t hesitate to purchase BugSmash Tier 3. Wishing you continued success, BugSmash!
SA
safrizal
Verified User
"Amazing tool as a teacher/trainer."
this amazing tool is a gem. I use it as a teacher on different topics. I can review my student and they can answer me on pdf file or video... At last I have one specific website but the support can only reply with email. I had just to add a bugsmash on my website and the support created a free account to answer and I receive the notification. At last but not the least to share your comment you can introduce with a 5min video... Great tool, I hope I could keep it alive long time
BP
bpierre
Verified User
"More than what I was looking for!."
I've been looking for such a platform for a couple of months now. This is by far my favorite. -The interface is simple. I can add a project with a couple of clicks. It's intuitive, and there are quick shortcuts to add any type of file. Well done on the UI/UX, BugSmash team. -Support is quick to reply and helpful. -Their roadmap is full of planned and in-progress features. -There are plenty of features to get any project up and running. -It's great that we can add websites, PDFs, images, audios, videos, and more. -I'd say that the features/limits are good for each tier. I bought tier 3 even though tier 2 would have been enough, but I would like to support the team and invest in it. -Thare a couple of nice-to-haves here and there, but most of them are either in progress or planned. -Suggestions: -It would be great if we could have like 3-5workspaces for Tier 3, sharing the same storage limit. -Adding n8n integration. It's becoming the standard these days and is much more affordable than Zapier. -Not sure if this makes sense, but adding Word docs as a file type to comment on and/or collaborate on. Overall: top notch. If your work involves giving or receiving feedback, BugSmash is the way to go.
AH
Ahmad
Verified User
"Best-in-Class UX & Support (Don't let this one go!)."
I've collected many digital asset review LTDs and BugSmash is the clear winner. It's not clunky like the others and focuses on features that actually work: Perfect Versioning: The glide-slider for comparing images is the best I’ve seen. Smart Permissions: Hide projects from specific users and use group @mentions for faster tagging. Thoughtful UI: Comment management is clean, and the "Viewer" mode makes navigation frustration-free. Founder Nabil is incredibly responsive—he fixed a bug for me within minutes of my chat. The roadmap (subfolders!) is promising. As an LTD purchaser, my only request is: Keep going! This tool is too good to be shelved or abandoned
SU
sumo-dingaling
Verified User
"This makes my lifer so much easier."
I saw these deal and figured I'd give it a try and so far it's saving me a ton of time. Client emails back and forth is always something I dread but bug smash has already helped speed things up and I'm looking forward to using it more and more. I had some questions and support was super fast answering all my concerns the same day. Five tacos!
DA
dapperdev
Verified User
"Awesome product !."
Asking for review of websites, apps and even documents has never been so smooth. Congrats BugSmash team for such a product and such an opportunity to onboard with you ! I'd definitively love to be able to translate the front UI in French, so would really help in getting reviews for non english speaking people. Also, the "Browse / Comments" switch atop of the review panel could be a bit more explicite for reviewers. I discovered that some of my reviewers didn't understood they could switch to Browse to navigate and review other pages of my website. Anyway, thanks again ! EDIT after feedback from Nabil : Thanks Nabil ! A'd yes, I'm afraid I andsole of my reviewers have been some of those who skipped the onboarding, sorry 🙃
TH
thierry.p
Verified User
"Four Happy Project Clients and Growing."
We have been using the product now for a couple of weeks and already have 4 customers using it to provide feedback on their websites that we support for them. Extremely intuitive for the customer and hopefully, as the intro to this product claims, it will help us end the endless chat and email loops with our customers asking us to 'change the spelling, increase that font size, make this darker, and the list goes on' We had a couple of problems at the onset but support from BugSmash has been exceptional. Keep up the good work. We're looking forward to making this part of our SOP and our Website Care Plans for all of our customers.
DI
DIYB.CA
Verified User
"BugSmash works like a charm!."
Yes, this one is a keeper!
LI
LinkmasterMonkey
Verified User
"Did what I needed it to do, no fuss and just worked straight out of the box!."
I'm really impressed. After using MANY feedback tools over the years, this worked straight out of the box. No learning curve. Just did exactly what we need it to do. BugSmash integrates straight into ClickUp & Slack - I'm sold <3
ME
megapint
Verified User
"BugSmash - Excellent product, excellent team supporting it!."
I've been using BugSmash for about two weeks or so - it has worked really well on WordPress and Joomla sites, including reorganization of galleries, etc. Ran into an issue on a Wix site I inherited, and raised a support request with the BugSmash team. Nabil was so thorough in his follow up and getting a successful resolution to the issue. Really impressed by this product's ease of use, ability for clients to use with ease, and. most importantly, the BugSmash team's quick response to feedback.
RI
riehllysandra
Verified User
"Must Have."
This is a must-have tool for anyone looking to gather feedback on design changes. I’ve tried many similar tools in the past, but this one stands out. I used it to collect feedback on a website from a business owner who isn’t very tech-savvy, and they were able to figure it out quickly. They actually enjoyed using it, which made the whole process smooth and efficient.
MA
masgoof
Verified User
"So glad I bought this!."
This is brilliant for gathering client feedback, especially on larger ecommerce sites - even if they're not tech-savvy! The smallest plan is already fantastic value. Clients can use it easily to leave comments and ask questions, so the turnaround time on website design and development has immensely reduced. Thanks Bugsmash ~
CR
Creative_Kira
Verified User
"Very good—great potential.."
Just yesterday, I suggested adding Indonesian to the Guest Interface, and now it’s already available. Thank you, BugSmash Team, for your great work. Everything looks very promising, and I can clearly see the potential of BugSmash. That’s why, even though I run a small agency, I didn’t hesitate to purchase BugSmash Tier 3. Wishing you continued success, BugSmash!
SA
safrizal
Verified User
"Amazing tool as a teacher/trainer."
this amazing tool is a gem. I use it as a teacher on different topics. I can review my student and they can answer me on pdf file or video... At last I have one specific website but the support can only reply with email. I had just to add a bugsmash on my website and the support created a free account to answer and I receive the notification. At last but not the least to share your comment you can introduce with a 5min video... Great tool, I hope I could keep it alive long time
BP
bpierre
Verified User
"Just changed my life."
I literally purchased this deal about 15 minutes ago live in front of a client who I've been having a terrible revision process with it has really become an extended headache for me. This tool took me about 30 seconds to set up in front of them, have a link to them and for them to be able to use it efficiently straight away. It is incredibly intuitive, it is clean, it is fast. It is exactly what I've been looking for and is going to speed up my web development process tenfold. I can't believe how much I have been missing without this tool. This might have just become my favourite appsumo purchase of all time. The amount of time and money this is going to save me just changed my life.
BR
BrentYoung
Verified User
"Fantastic and intuitive tool!."
Bought it and liked it immediately! Intuitive, clear, well-organized, no manual needed. I was able to get started right away. I jumped straight into Tier 3 because of the features. It has exactly the features I need and that the team needs for reviews, etc. The versioning is great, the user interface is very well done, and the view mode is excellent. I've only tried some of the features so far, but for me it's immediately the right tool. Hopefully it won't be cluttered with unnecessary features and Sumolings won't be left behind by new features. Thanks for the excellent work!
TF
tfm
Verified User
"I agree. A MUST HAVE. Don't miss this one.."
Wow, took less than a minute to set up a new project and send out the link for review. It's so intuitive - a lot of thought went into this platform - everything from sorting, filtering, organizing, sending automated emails when feedback has been added, to task assignment, completion logging, and version tracking. Insane. As one user said, it's a MUST HAVE, and I would agree. To the Bugsmash team, you deserve all the success - this software is an instant winner!
SH
shiftcreative
Verified User
"Software that improves our processes."
Our team uses it extensively to obtain feedback on the websites we create for our clients. We are going to expand its use to reviewing graphic Design pieces and internally to reviewing these designs and PDF publications. One of the most useful tools we have tried recently. Furthermore, if we have any problems or questions, the team and Nabil respond very quickly and efficiently. This software has become essential for us in streamlining the correction and review processes for websites and documents in general, both internally and externally.
IN
info20550
Verified User
"A Solid Foundation for Professional Work + Amazing Support! 🚀."
I have been looking for a robust feedback tool to set up the infrastructure for my upcoming digital business. I don’t buy tools lightly—I tested BugSmash extensively before committing, and it passed all my checks. Why this is a 5-taco deal: Intuitive & Stable: The interface is clean, modern, and very easy to navigate. During my testing phase, everything worked flawlessly without any lag or confusion. Professional Standard: It turns the chaotic feedback process into a structured workflow. I am confident this will help me maintain high standards from Day 1. The Support is Top-Tier: What really convinced me was the team. I had a conversation with Nabil (the founder) regarding my specific use case, and I was blown away by how warm, transparent, and genuinely helpful the support is. They listen to their users and care about the product. This is easily one of the best investments I've made on AppSumo. If you want a professional tool that just works, grab this before it’s gone! Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5)
US
user860
Verified User
"BugSmash has become an essential tool in my workflow.."
As someone who builds websites and digital projects for clients, collecting feedback used to be messy — long emails, scattered notes, and endless screenshots. BugSmash completely fixed that. Now everything is centralized, visual, and organized directly on the page, which saves me and my clients a lot of time and confusion. It makes collaboration much smoother and more professional. Clients can simply click, comment, and explain exactly what they want changed — no back and forth. What really impressed me is their support team. They respond quickly, are very helpful, and they actually listen. I requested a couple of features and they were implemented faster than I expected, which shows they truly care about their users. If you work with clients or handle revisions/QA, this tool is a no-brainer. Highly recommended.
HE
Helal
Verified User
"Really Impressed - Design Agency Owners Want This."
There are handfull of client feedback tools on the market and each have unique features. Only a few do website and video feedback well plus images and pdfs for BugSmash. This will be one of those tools you need one day and having it setup and ready will make your very happy! I tested a dozen other tools before deciding to give this a shot and I'm glad I did. This team with AI analysis is already jumping ahead of the existing market tools and will soon be the tool more and more designers choose!
B7
b7a84614544441468648407171f35d4f
Verified User
"Amazing product and amazing customer support!."
There was a minor bug when loading images of my website. I reached out to BugSmash, and the co-founder very quickly was able to get the issue resolved. I sent it over to a web design client already and already got seamless feedback that would have taken ages and a big headache to get back if I didn't use BugSmash. There's no going back now. Haha
IN
info4129
Verified User
"Great app, one of the best on sumo in a while."
Run a small agency, we love it! It's been a huge help to a lot of our customer feedback loop problems! Really huge value here. Nothing overall negative to say, it all works quite well. Only wish clickup integration was available on tier 1. But other than that. Fantastic! Thanks guys, we'll be recommending it to a few friends.
CR
CreatorClubAU
Verified User
"This software is incredible. Seriously.."
I did not understand what a good deal this software was when I first bought it but after finally getting around to setting it up I am simply floored. 3 Clients have responded how cool this is and I am stoked to add it to all my clients sites. Why was I waiting so long? I don't know but wow wow wow. Buy this and you won't be sorry!
JW
jwsimpson22478
Verified User
"Has been a Game Changer for Feedback!."
I've started using BugSmash to collect client feedback, and it's been a total game changer! The no-login feature makes it super easy for clients to leave their thoughts, and the annotation tools are incredibly intuitive. It saves so much time and keeps everything organized in one place. Highly recommend it for anyone in creative or development work! Pros - Frictionless Feedback: Clients can provide feedback instantly without needing to log in. User-Friendly Interface: Easy to navigate for both clients and team members. Centralized Feedback Hub: All comments are in one place, reducing confusion. Custom Branding Options: Tailor the review experience to reflect your brand. Cons - Limited Free Tier: The free plan may not have enough features for larger teams.
IC
icondino
Verified User
"Such an easy platform!."
In five minutes, I had this setup and working. It's flawless, and so easy to use! I have tried many different competitor offerings, and they were either buggy or had horrible interfaces, or they were cost prohibitive. Thank you for making an affordable option that is easy to use and just works!
SA
SamanthaLaq
Verified User
"Just changed my life."
I literally purchased this deal about 15 minutes ago live in front of a client who I've been having a terrible revision process with it has really become an extended headache for me. This tool took me about 30 seconds to set up in front of them, have a link to them and for them to be able to use it efficiently straight away. It is incredibly intuitive, it is clean, it is fast. It is exactly what I've been looking for and is going to speed up my web development process tenfold. I can't believe how much I have been missing without this tool. This might have just become my favourite appsumo purchase of all time. The amount of time and money this is going to save me just changed my life.
BR
BrentYoung
Verified User
"Fantastic and intuitive tool!."
Bought it and liked it immediately! Intuitive, clear, well-organized, no manual needed. I was able to get started right away. I jumped straight into Tier 3 because of the features. It has exactly the features I need and that the team needs for reviews, etc. The versioning is great, the user interface is very well done, and the view mode is excellent. I've only tried some of the features so far, but for me it's immediately the right tool. Hopefully it won't be cluttered with unnecessary features and Sumolings won't be left behind by new features. Thanks for the excellent work!
TF
tfm
Verified User
"I agree. A MUST HAVE. Don't miss this one.."
Wow, took less than a minute to set up a new project and send out the link for review. It's so intuitive - a lot of thought went into this platform - everything from sorting, filtering, organizing, sending automated emails when feedback has been added, to task assignment, completion logging, and version tracking. Insane. As one user said, it's a MUST HAVE, and I would agree. To the Bugsmash team, you deserve all the success - this software is an instant winner!
SH
shiftcreative
Verified User
"Software that improves our processes."
Our team uses it extensively to obtain feedback on the websites we create for our clients. We are going to expand its use to reviewing graphic Design pieces and internally to reviewing these designs and PDF publications. One of the most useful tools we have tried recently. Furthermore, if we have any problems or questions, the team and Nabil respond very quickly and efficiently. This software has become essential for us in streamlining the correction and review processes for websites and documents in general, both internally and externally.
IN
info20550
Verified User
"A Solid Foundation for Professional Work + Amazing Support! 🚀."
I have been looking for a robust feedback tool to set up the infrastructure for my upcoming digital business. I don’t buy tools lightly—I tested BugSmash extensively before committing, and it passed all my checks. Why this is a 5-taco deal: Intuitive & Stable: The interface is clean, modern, and very easy to navigate. During my testing phase, everything worked flawlessly without any lag or confusion. Professional Standard: It turns the chaotic feedback process into a structured workflow. I am confident this will help me maintain high standards from Day 1. The Support is Top-Tier: What really convinced me was the team. I had a conversation with Nabil (the founder) regarding my specific use case, and I was blown away by how warm, transparent, and genuinely helpful the support is. They listen to their users and care about the product. This is easily one of the best investments I've made on AppSumo. If you want a professional tool that just works, grab this before it’s gone! Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5)
US
user860
Verified User
"BugSmash has become an essential tool in my workflow.."
As someone who builds websites and digital projects for clients, collecting feedback used to be messy — long emails, scattered notes, and endless screenshots. BugSmash completely fixed that. Now everything is centralized, visual, and organized directly on the page, which saves me and my clients a lot of time and confusion. It makes collaboration much smoother and more professional. Clients can simply click, comment, and explain exactly what they want changed — no back and forth. What really impressed me is their support team. They respond quickly, are very helpful, and they actually listen. I requested a couple of features and they were implemented faster than I expected, which shows they truly care about their users. If you work with clients or handle revisions/QA, this tool is a no-brainer. Highly recommended.
HE
Helal
Verified User
"Really Impressed - Design Agency Owners Want This."
There are handfull of client feedback tools on the market and each have unique features. Only a few do website and video feedback well plus images and pdfs for BugSmash. This will be one of those tools you need one day and having it setup and ready will make your very happy! I tested a dozen other tools before deciding to give this a shot and I'm glad I did. This team with AI analysis is already jumping ahead of the existing market tools and will soon be the tool more and more designers choose!
B7
b7a84614544441468648407171f35d4f
Verified User
"Amazing product and amazing customer support!."
There was a minor bug when loading images of my website. I reached out to BugSmash, and the co-founder very quickly was able to get the issue resolved. I sent it over to a web design client already and already got seamless feedback that would have taken ages and a big headache to get back if I didn't use BugSmash. There's no going back now. Haha
IN
info4129
Verified User
"Great app, one of the best on sumo in a while."
Run a small agency, we love it! It's been a huge help to a lot of our customer feedback loop problems! Really huge value here. Nothing overall negative to say, it all works quite well. Only wish clickup integration was available on tier 1. But other than that. Fantastic! Thanks guys, we'll be recommending it to a few friends.
CR
CreatorClubAU
Verified User
"This software is incredible. Seriously.."
I did not understand what a good deal this software was when I first bought it but after finally getting around to setting it up I am simply floored. 3 Clients have responded how cool this is and I am stoked to add it to all my clients sites. Why was I waiting so long? I don't know but wow wow wow. Buy this and you won't be sorry!
JW
jwsimpson22478
Verified User
"Has been a Game Changer for Feedback!."
I've started using BugSmash to collect client feedback, and it's been a total game changer! The no-login feature makes it super easy for clients to leave their thoughts, and the annotation tools are incredibly intuitive. It saves so much time and keeps everything organized in one place. Highly recommend it for anyone in creative or development work! Pros - Frictionless Feedback: Clients can provide feedback instantly without needing to log in. User-Friendly Interface: Easy to navigate for both clients and team members. Centralized Feedback Hub: All comments are in one place, reducing confusion. Custom Branding Options: Tailor the review experience to reflect your brand. Cons - Limited Free Tier: The free plan may not have enough features for larger teams.
IC
icondino
Verified User
"Such an easy platform!."
In five minutes, I had this setup and working. It's flawless, and so easy to use! I have tried many different competitor offerings, and they were either buggy or had horrible interfaces, or they were cost prohibitive. Thank you for making an affordable option that is easy to use and just works!
SA
SamanthaLaq
Verified User
Deliver Confident Releases with BugSmash
BugSmash transforms UAT from a chaotic, fragmented process into a clear, collaborative workflow. With contextual feedback, structured prioritization, and fast approvals, teams can ship products with confidence.
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