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Customer stories

Teams whose review and approval workflow got 10x better

How agencies, in-house creatives, video teams and product squads run review on one link. Real numbers, real workflows, told in their words.

Medical Electronic Systems logoMedical Electronic SystemsEncino, California - global operationsFEATURED - IN-HOUSE CREATIVE

The only creative in the building. Five formats, a handful of reviewers, and nobody willing to learn a new tool.

Zubin Sahney runs every piece of creative at a global medical device company on his own. The work was never the bottleneck. Collecting the feedback on it was.

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5 to 6 hrsa week back, every week
42revision rounds per project
1 week1-2 daystime to sign off
5formats in one review tool

All stories

9 of 9 stories
Farewell logoFarewellheyfarewell.com
BRAND & WEB

I've been amazed at the amount of innovation and features coming from the team at BugSmash. In a world where things move fast, BugSmash has been one of the few companies that seem to keep its tools (and, in turn, clients like myself) one step ahead. Which makes us look like rockstars to our clients. Would highly recommend. It's been especially nice being able to reach out the founder and get thoughtful responses and have any suggestions or ideas truly heard. Rare these days.

The old tool let clients comment, then still made the team work out what each note was attached to.

ResultHundreds of comments
Chris Allen Website Design logoChris Allen Website Designachris.co.uk
API & WEBHOOKS

BugSmash turned hundreds of scattered client comments into something I can actually work through properly. It saves me a lot of time and reduces stress in equal and opposite amounts, added bonus, the rapid release of updates and features is astonishing!

A solo UK web designer built a webhook pipeline so client feedback reaches him before he opens the laptop.

Result~10 hrs weekly
destinazio. Web Agency logodestinazio. Web Agencydestinazio.ch
WEBFLOW ENTERPRISE, MULTILINGUAL

BugSmash makes feedback simple. Our clients understand it immediately, our team works faster, and everything stays in one place. We've tried a lot of feedback tools over the years, and this is the one we stuck with.

Switzerland's exclusive multilingual Webflow Enterprise partner cut overhead from website and PDF review rounds.

Result2 to 3 hrs weekly
The ELT School logoThe ELT Schoolahmadzaytoun.com
EDUCATIONAL MATERIALS

Don't hesitate, try it and see for yourself.

The feedback used to arrive as WhatsApp screenshots across a freelance coursebook team.

Result80%+ less feedback time
CONANrocks logoCONANrocksconanrocks.com
DESIGN, WEB & APPS

I've tried a lot of tools. BugSmash is one of the rare ones that became so integrated into how I work that I genuinely don't want to work without it.

Conan tried about ten feedback tools before one stuck across branding, web, apps and books.

Result3 to 5 hrs weekly
Unica Formo logoUnica Formounicaformo.com
SOLO STUDIO

BugSmash has completely changed the way I handle client feedback. It saves me hours on every project, keeps everything organized, and eliminates so much of the back-and-forth that used to happen over email. I will never be able to go back to my old revision process.

The comment now sits on the page it is about, from first draft through launch.

Result8 to 10 hrs per project
Medical Electronic Systems logoMedical Electronic Systemsmes-global.com
IN-HOUSE CREATIVE

When you're the only creative in the building, the admin work around feedback is the thing that actually burns you out, not the creative work itself.

One person, five formats, reviewers who were never going to learn a new tool.

Result5 to 6 hrs weekly
Hozho Studio logoHozho StudioLinkedIn
CLIENT FEEDBACK

What stood out to us about BugSmash is how clearly it solves a real problem. The client feedback problem.

Now six client brands run through one tool, with comments pinned to the work itself.

Result1 to 2 hrs saved
BPBenjamin Pierremoncoachbureautique.fr
ASSESSMENT & FEEDBACK

This app is a GEM. It is a must and it would be a mistake to miss this app from your toolbox, as a teacher or as a solopreneur.

The hard part was getting detailed feedback in front of students in a form they could reply to.

Result~48 hrs recovered

The Feedback OS for teams of all shapes & sizes

Creative work moves fast, but feedback gets messy. See how teams like yours use BugSmash.

Frequently asked questions

Do my clients need an account to leave feedback?

No. You share one link and clients or guests can view, comment and annotate instantly. No signup, no downloads, no attachments.

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BugSmash website review interface with comment controls
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